Help and accessibility

Customising the way you view our website

Increasing the size of text

If you experience difficulty reading the text on our website, you may want to alter the size. To increase text size you need to change a setting on your internet browser.

  • Internet Explorer users should click View > Text Size > ... and select from the options.Netscape users should click View > Increase Font.
  • Firefox users should click on View > Zoom and then use the options to Zoom In and Zoom Out.
  • Google Chrome users should click on the Page menu > Zoom and then use the options to make the text Larger, Smaller and Normal size.

You can also use keyboard and mouse shortcuts for Internet Explorer 7 and 8, Firefox 3, Google Chrome 2 and Safari 3.2 and 4:

  • CTRL + to zoom in
  • CTRL - to zoom out
  • CTRL 0 (zero) to reset to normal size
  • If you have a mouse scroll wheel, hold CTRL and scroll up to zoom in and scroll down to zoom out.

Configuring your web browser to help you use our site

Most web browsers have tools and settings that you can use to help browse our website such as, for example, being able to change the text and background colours for a higher contrast ratio. We have provided the following links to guides that will explain how to use these aids to benefit your browsing experience:

Viewing online documents

When we link to files on we indicate the file type and size.

Adobe acrobat documents

Each link to a PDF document is denoted with (PDF, xxKB) indicating the file type (PDF) and showing the file size of the document in bytes (xxKB). If you cannot view Acrobat documents you can download Adobe Reader.

Wherever possible, PDF documents are created in a way that makes them accessible to visitors who use screen readers. However, in a small number of situations, for example where a document contains detailed maps and diagrams, it may not be possible for us to do this without adversely affecting the integrity of the document.

Microsoft word files

Microsoft word files (.doc) can be opened in Microsoft Word. If you do not have this program Microsoft provide a free Word file viewer that can open, view, print and copy Word documents. This download is a replacement for Word 97 Viewer and all previous Word Viewer versions. Download Microsoft Word viewer.

Microsoft excel files

Microsoft Excel files (.xls) can be opened in Microsoft Excel. If you do not have this program Microsoft provide a free Excel file viewer that can open, view, and print Excel workbooks. This download is a replacement for Excel Viewer 97 and all previous Excel Viewer versions. Download Microsoft Excel viewer.

Microsoft powerpoint files

Microsoft PowerPoint files can be viewed in Microsoft PowerPoint. If you do not have this software then you can download the Microsoft Office PowerPoint Viewer 2007. This is a free download from Microsoft that allows you to view full-featured presentations created in PowerPoint 97 and later versions. Download Microsoft PowerPoint viewer.

Contact us

Education Library Service
Browning Way
Woodford Park Industrial Estate

Phone: 01606 275801
Email us

Social media

You can find us on social media.